Privacy Policy ikfc4u – Personal Data Protection for Malaysian Members

Ikfc4u is a digital entertainment platform offering online casino games, live Sports Betting, and lottery to registered members in Malaysia. In providing these services, we are required to collect and process certain personal information about our members.

This Privacy Policy applies to all information you provide to ikfc4u, whether through the registration process, use of the platform, interactions with customer support, or any other means. It also applies to information we collect automatically when you browse the ikfc4u platform.

We treat privacy protection as a core component of the trust you place in ikfc4u. Every decision involving data processing is made with your interests and security as a loyal Malaysian member at the forefront.

Ikfc4u collects personal data through two main channels: information you provide directly, and information collected automatically during your use of the platform.

Information you provide directly:

• Identity Information: Full name, date of birth, MyKad or passport number
• Contact Information: Email address, Malaysian mobile number, residential address
• Financial Information: Malaysian bank account number, account holder name, e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow)
• Account Information: Username, encrypted password, security questions
• KYC Documents: A copy of your MyKad, bank statement, or other accepted identity verification documents is required

Ikfc4u uses your personal data for legitimate and necessary purposes in order to operate our services safely and efficiently. We do not use your data for any other purpose without your consent.

• Account Management: Creating and maintaining your ikfc4u account, processing registration and identity verification
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other Malaysian payment methods; processing withdrawal requests to your bank account or e-wallet
• Platform Security: Detecting and preventing fraud, money laundering, and unauthorised account activity
• Customer Support: Responding to enquiries, resolving disputes, and providing technical support
• Legal Compliance: To comply with KYC requirements, Malaysia's PDPA 2010, and other applicable regulations
• Service Improvements: Analysing usage patterns to improve your gaming experience on ikfc4u
• Marketing Communications: Sending bonus information, promotions, and platform updates — only where you have given your consent

Ikfc4u does not sell, rent or trade personal data of members to any third party for marketing purposes. However, there are limited situations in which we may need to share certain information:

• Payment Service Providers: Payment gateway providers that process your transactions (including Touch 'n Go, GrabPay, DuitNow, and the FPX network) receive only the data necessary to complete the relevant transaction.
• Game Providers: Game software providers may receive session information necessary to operate games correctly. No full identity information is shared.
• Legal Requirements: ikfc4u may be required to disclose information to Malaysian authorities (Royal Malaysia Police, Bank Negara Malaysia, Companies Commission of Malaysia) when mandated by a court order or applicable law.
• Fraud Investigation: In cases of suspected fraud or money laundering, information may be shared with the relevant law enforcement agencies.
• Professional Advisors: Lawyers, accountants or auditors bound by strict professional confidentiality obligations.

All third parties that receive your data are required to uphold data protection standards equal to or higher than those set by ikfc4u, and to use that data solely for the specified purpose.

Ikfc4u implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss or misuse.

• Encryption in Transit: All data transmitted between your device and ikfc4u servers is protected by TLS 1.3 protocol with AES-256 encryption.
• Storage Encryption: Sensitive data such as passwords and financial information is stored in encrypted form using the latest algorithms. Your password cannot be viewed by anyone, including ikfc4u staff.
• Access Controls: Access to member data is restricted to staff who require it to perform their duties, based on a strict need-to-know principle.
• 24/7 Monitoring: Our security monitoring systems operate around the clock to detect any suspicious activity or attempted breaches.
• Security Audits: ikfc4u conducts regular security audits by independent third parties to identify and address any vulnerabilities.
• Server Location: Core data of Malaysian members is stored in data centres located in Malaysia, ensuring full compliance with the Malaysian PDPA 2010.

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and ikfc4u's commitments, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the ikfc4u privacy team via live chat or email at support@ikfc4u.ws. We will respond to your request within 30 working days. Please note that certain requests may be subject to legal compliance requirements that prevent us from fulfilling them in full.

The ikfc4u platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of the ikfc4u platform.

The ikfc4u platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.

Should ikfc4u find that personal data has been collected from an individual who does not meet the minimum age requirement, we will immediately take the following steps:

• Suspending the account in question immediately
• Delete all related personal data from our systems
• Processing the refund of any related balance (subject to investigation)

If you believe that a minor has used the ikfc4u platform, please contact us immediately at support@ikfc4u.ws so that we may take the appropriate action.

Ikfc4u reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.

• Amendment Notice: For any material amendments, ikfc4u will provide at least 14 days' notice before the changes take effect, via your registered email or an in-platform notification.
• Effective Date: The date of the most recent amendment will always be displayed at the top of this page.
• Archive: Previous versions of this Privacy Policy are available upon request through ikfc4u customer support.

Continued use of the ikfc4u platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.

If you have any questions or concerns, or wish to exercise your privacy rights, please contact ikfc4u's Data Protection Officer (DPO) through the following channels: